We understand that many organizations require vendors to complete detailed security or privacy questionnaires as part of their procurement or compliance processes. These questionnaires also directly tie into risk management and making sure organizations are meeting all their compliance needs.
To help streamline this, TechSmith provides a Trust Portal at trust.techsmith.com, where you’ll find answers to many commonly asked questions about our security, privacy, and compliance practices.
If your organization requires a custom form or spreadsheet to be completed—such as a vendor security assessment or privacy questionnaire—please send it directly to our dedicated processing team at vendorforms@techsmith.com.
What to Include
To help us process your request efficiently, please include:
- The TechSmith product(s) you're using
- The total purchase amount (if applicable)
What to Expect
- Standard processing time is up to 2 weeks, depending on the complexity of the form and the volume of requests.
- Our team may complete your request sooner, but we recommend planning for the full timeframe.
For questions specifically about GDPR compliance, please visit our GDPR Compliance Article.